Skip to content
Accessibility
Sitemap
Contact
Subscribe
Contact Us
Search
search the site
Home
About Us
Our Team
Annual Report
Corporate Documents
Media Statements
Speeches and Presentations
Submissions made to other Agencies
Consumer Consultative Committee
Legislation
Freedom of Information
Public Interest Disclosure
Contact Us
Subscribe to receive updates
Careers
Current Consultations
Electricity
Electricity Access
Western Power Network
Western Power Network Access Arrangements
Technical Rules
Service Standards
Annual Price Lists for Network Charges
Consumer Price Index Adjustments
Metrology Procedure and Mandatory Link Criteria
Model Service Level Agreement
Communication Rules
Regulatory Tests
New Facility Investment Tests
Non-capital cost determinations
Model alternative options contract
Demand Management Innovation Allowance
Horizon Power - Metering Code documents
Rottnest Island Authority - Metering Code documents
Guidelines
Access Arrangement Information Guidelines
Regulatory Test Guidelines
Multi-Function Asset Guideline
Demand Management Innovation Allowance Mechanism Guideline
New Facility Investment Test and Net Benefits Guideline
Peel Renewable Energy - Metering Code documents
Electricity Licensing
Licence Holders
Do you need a licence?
Regulatory Guidelines
Energy Reports
Information for customers experiencing family and domestic violence
Financial Hardship Policies
Standard Form Contracts
Code of Conduct for the Supply of Electricity to Small Use Customers
Electricity Small Use Customers
Electricity Code Consultative Committee (ECCC)
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2024
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2019-22
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2017
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2015
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2013
2012 Life Support Provisions Amendment to the Code of Conduct for the Supply of Electricity to Small Use Customers
Reports and Decisions
Public Submissions
Document Archive
Audit Reports
Customer Service Charters
Standard Form Contracts
Financial Hardship Policy
Regulatory Guidelines
Areas Map
Wholesale Electricity Market
Wholesale Electricity Market Effectiveness Reports
Synergy’s Regulatory Scheme
Ancillary Services Parameters
Load Rejection (Cost_LR)
Spinning reserve (margin peak and off peak), load rejection reserve and system restart (cost_LR)
Dispatch Support Services
AEMO Ancillary Services Requirements
Price Setting
Allowable Revenue and Forecast Capital Expenditure Determinations
Energy Price Limits
Benchmark Reserve Capacity Prices
Minimum STEM Price Review
Market Price Limits
WEM Procedures
Regulatory Papers
2008 Interpretation of Short Run Marginal Cost
COVID-19 - AEMO review of regulatory activities
Balancing Submission Guideline
Market Surveillance
Market Behaviour Investigations
Compliance Reports
System Management Quarterly Compliance Reports
Market Rules Compliance Reports
Annual reports to the Minister on AEMO’s compliance
Annual reports to the Minister on ERA's compliance
ERA non-compliance reports under GSI and Market Rules
Compliance Framework and Strategy
Methodology reviews
Benchmark Reserve Capacity Price and Energy Price Limits Review 2019
Review of method used to assign capacity to intermittent generators 2018
Maximum Reserve Capacity Price and Energy Price Limits Methodology Review 2013
2020 Review of Incentives to Improve Availability of Generators
Exempt Transmission Connected Generating Systems
Report a suspected breach of the WEM, GSI or Pilbara Networks Rules
Monitoring the new WEM
BRCP WEM Procedure Review Working Group
Portfolio Assessment
Wholesale Electricity Market (WEM) Public Registers
Pilbara Networks
Pilbara Networks - Ringfencing
Pilbara Networks - Rate of Return
Pilbara Network Rules and Access Code - Panel of arbitrators
Pilbara Networks Rules - Disputes
Pilbara Networks Access Code - Disputes
Switched On: Energy Consumers Guide
Can I choose my retailer?
Contracts
Moving in or out
Meters
Bills
Concessions and assistance
Disconnections
Interruptions and entry to your property
Exempt retailers and distributors
Complaints and service standards
Family violence protections
Contacts and more information
Gas
Gas Access
Guidelines
Gas Access Arrangement Guideline
Gas Rate of Return Instrument
Light Regulation Financial Reporting Guideline
Regulatory Discussion Papers
Estimating the Debt Risk Premium
Gas Exchangeability in WA
Incentive Mechanism
Dampier to Bunbury Natural Gas Pipeline
Access Arrangements
Tariff Variations
Pipeline Capacity Expansion (2006)
Goldfields Gas Pipeline
Access Arrangements
Tariff Variations
Expansion of pipeline in the Pilbara region
Mid-West and South-West Gas Distribution Systems
Access Arrangements
Tariff Variations
2002 Assessment of Full Retail Contestability Costs
Associate contracts between WA Gas Networks Pty Ltd and AlintaGas Sales Pty Ltd
Regulatory Information Notices
Kalgoorlie to Kambalda Pipeline
Non-Scheme Pipelines
Information Disclosure
Arbitration
Applications for Exemptions to Information Disclosure and Arbitration Framework
Public Register of Non-scheme Gas Pipelines
Compliance
Consumer Reference Group - Gas Rate of Return Instrument
Gas Licensing
Licence Holders
Do you need a licence?
Regulatory Guidelines
Energy Reports
Information for customers experiencing family and domestic violence
Financial Hardship Policies
Standard Form Contracts
Compendium of Gas Customer Licence Obligations
2023 Review
2019 Review
2016 Review
2014 Review
2012 Review
Gas Small Use Customers
Gas Marketing Code of Conduct
Gas Marketing Code Consultative Committee
Gas Marketing Code of Conduct Review 2023-25
Gas Marketing Code of Conduct Review 2020-22
Gas Marketing Code of Conduct Review 2018
Gas Marketing Code of Conduct Review 2016-17
Gas Marketing Code of Conduct Review 2014
Gas Marketing Code of Conduct Review 2013
Gas Marketing Code of Conduct Review 2011
Gas Marketing Code of Conduct Review 2008
Reports and Decisions
Public Submissions
Gas licence reviews
2020 gas licence review
Document Archive
Audit Reports
Customer Service Charters
Standard Form Contracts
Financial Hardship Policies
Regulatory Guidelines
Gas Markets
Allowable Revenue and Forecast Capital Expenditure Determinations
Gas Retail Market Scheme
Retail Market Scheme Changes
2016 Arrangements to Transition Operation of WA Gas Retail Market Scheme to AEMO
2007 Review of the REMCo Gas Retail Market Scheme
Compliance Reports
GSI Rules Compliance Reports
ERA non-compliance reports under GSI and Market Rules
Compliance Framework and Strategy
Report a suspected breach of the WEM, GSI or Pilbara Networks Rules
Switched On: Energy Consumers Guide
Can I choose my retailer?
Contracts
Moving in or out
Meters
Bills
Concessions and assistance
Disconnections
Interruptions and entry to your property
Exempt retailers and distributors
Complaints and service standards
Family violence protections
Contacts and more information
Water
Water Licensing
Licence Holders
Do you need a licence?
Regulatory Guidelines
Performance Reports
Financial Hardship Policies
Water Services Code of Conduct (Customer Service Standards) 2024
Water Code Consultative Committee
2023 Water Code Review
2018 Code Review
Reports and Decisions
Public Submissions
Document Archive
Water, sewerage and irrigation performance data
Audit Reports
Customer Service Charters
Regulatory Guidelines
Licence statistics
Services Controlled and Operating Areas Map
Financial Hardship Policies
Water licence reviews
2019 water licence review
Water, sewerage and irrigation performance data
On Tap: Water Consumers Guide
Contracts and connections
Bills
Financial hardship and assistance
Complaints
Information and Communication Services
Useful Contacts
Rail
Rail Access
Urban Network
Total and Incremental Costs
Costing Principles
Overpayment Rules
Train Management Guidelines
Train Path Policy
Segregation Arrangements
Freight Network
Total and Incremental Costs
Costing Principles
Overpayment Rules
Train Management Guidelines
Train Path Policy
Segregation Arrangements
2013 Access Proposal by Co-operative Bulk Handling Ltd
2002 Access Proposal by Portman Iron Ore Ltd
2021 Access Proposal by Australian Western Railroad Pty Ltd
The Pilbara Infrastructure Pty Ltd
Total and Incremental Costs
Costing Principles
Overpayment Rules
Train Management Guidelines
Train Path Policy
Segregation Arrangements
2013 Access Proposal by Brockman Iron Pty Ltd
Roy Hill Infrastructure Pty Ltd
Weighted Average Cost of Capital
Weighted Average Cost of Capital Methodology Review 2018
2023 Weighted Average Cost of Capital Methodology Review
Railways (Access) Code 2000 Reviews
Railways (Access) Code 2000 Review 2015
Railways (Access) Code 2000 Review 2009
Railways (Access) Code 2000 Review 2005
Regulatory Discussion Papers
2011 Review of Requirements for Railway Owners to Submit Cost Determinations
2002 Comparison of Gross Replacement Value vs Depreciated Optimised Replacement Cost
2003 Consumer Price Index-X Review
Are you an Access Seeker?
Panel of Arbitrators
Railway Owners
Inquiries
Completed Inquiries
Effect of the Container Deposit Scheme on Beverage Prices
2017 Inquiry into Reform of Business Licensing in WA
2017 Inquiry into Reform of Business Licensing in WA - Public Submissions
2017 Review of the Emergency Services Levy
2016 Inquiry into the Efficient Costs and Tariffs of the Water Corporation, Aqwest and Busselton Water
2014 Inquiry to Consider the Efficiency and Performance of WA Prisons
2013 Inquiry into Microeconomic Reform in WA
2012 Inquiry into WA’s Home Indemnity Insurance Arrangements
2012 Inquiry into the Efficient Costs and Tariffs of the Water Corporation, Aqwest and the Busselton Water Board
2011 Inquiry into the Efficiency of Synergy's Costs and Electricity Tariffs
2011 Inquiry into the Benefits and Costs Associated with the Provision of Shared Corporate Services within the Public Sector
2010 Inquiry into the Overall Costs and Benefits of the State Underground Power Program
2010 Inquiry into the Funding Arrangements of Horizon Power
2010 Inquiry into the Chicken Meat Industry Act 1977
2009 Inquiry into Water Resource Management and Planning Charges
2008 Inquiry into Pricing of Recycled Water in WA
2008 Inquiry on the Tariffs of Aqwest and Busselton Water Board
2008 Inquiry into Tariffs for the Bunbury (Aqwest) and Busselton Water Board
2007 Inquiry on Water Corporation's Tariffs
2007 Review of the Grain Marketing Act 2002
2007 Inquiry into Developer’s Contributions to the Water Corporation
2007 Inquiry into Competition in the Water and Waste Water Services Sector
2007 Inquiry on School Bus Operators’ Charter Bus Operations
2007 Inquiry on Water Corporation’s Tariffs
2006 Inquiry into Harvey Water Bulk Water Pricing
2005 Inquiry into the Water Corporation’s Country Potable Water and Wastewater Prices
2005 Inquiry into the Cost of Supplying Bulk Potable Water to Kalgoorlie-Boulder and Surrounding Regions
2004 Inquiry into the Water and Wastewater Pricing of the Water Corporation and the Water Pricing of the Bunbury and Busselton Water Board
Notices
Alternative Electricity Services
>
Home
>
Electricity
>
Electricity Access
>
Horizon Power - Metering Code documents
Horizon Power - Metering Code documents
2021 Model Service Level Agreement
Please select an Industry
Electricity
Please select a Function
Access
Date
Documents
File type
25-Nov-21
Decision on Horizon Power’s model service level agreement
304 kB
25-Nov-21
Horizon Power revised proposed model service level agreement
865 kB
23-Sep-21
Horizon Power Covering Letter
122 kB
23-Sep-21
Horizon Power proposed model service level agreement
1 MB
23-Sep-21
Horizon Power report on compliance of the proposal with the Metering Code
972 kB
Amended Metrology Procedure and Mandatory Link Criteria
Please select an Industry
Electricity
Please select a Function
Access
Date
Documents
File type
19-Dec-17
Final findings on Horizon Power's amended mandatory link criteria 2017
145 kB
Description: Notice - final findings for Horizon Power Mandatory link criteria 2017
19-Dec-17
Final findings on the review of Horizon Power's metrology procedure 2017
143 kB
Description: Notice - final findings for Horizon Power metrology procedure 2017
14-Nov-17
Draft Findings on the Review of Horizon Power’s Mandatory Link Criteria
508 kB
Description: Draft Findings on the Review of Horizon Power’s Mandatory Link Criteria
14-Nov-17
Draft Findings on the Review of Horizon Power’s Metrology Procedure
552 kB
Description: Draft Findings on the Review of Horizon Power’s Metrology Procedure
04-Sep-17
Horizon Power Mandatory Link Criteria 2017
440 kB
04-Sep-17
Horizon Power Report on amendments to Mandatory Link Criteria August 2017
510 kB
24-Jul-17
ERA Report on amendments to Metrology Procedure June 2017
488 kB
24-Jul-17
Horizon Power Metrology Procedures 2017
2 MB
24-Jul-17
Metrology Procedure Letter to the ERA April 2017
108 kB
Approval of first Metrology Procedure and Mandatory Link Criteria
Please select an Industry
Electricity
Please select a Function
Access
Date
Documents
File type
07-Oct-14
Horizon Power’s Proposed Mandatory Link Criteria
130 kB
Description: Horizon Power’s Proposed Mandatory Link Criteria
04-Sep-06
Horizon Power Electricity Industry Metering Code 2005 Mandatory Link Criteria
159 kB
23-Jun-06
Horizon Power Western Australia Electricity Market Metrology Procedure for Metering Installations
626 kB
23-Jun-06
Horizon Power's Metrology Consultative Process Report
111 kB
Page last updated: 25 Nov 2021
