The object of the review is to assess whether the code is still meeting its requirement to protect customers from undesirable marketing conduct and define standards of conduct in the marketing of gas to customers.
For more information about the Committee, refer to the Gas Marketing Code Consultative Committee webpage.
The ERA has published its draft decision for the review of the Gas Marketing Code of Conduct 2022, which regulates the marketing of gas to small use customers – typically households and small businesses.
The change is intended to add context to marketing claims comparing gas or gas appliances to electricity, and would cover five areas – cost effectiveness, energy efficiency, health, sustainability and emissions.
The ERA also proposes to require gas retailers to publish standardised Basic Plan Information Documents on their websites, which set out the same information in the same format for each plan – making it easier for customers to directly compare gas plans
Invitation for submissions
The ERA welcomed public submissions on its proposed changes to the gas marketing code and the consultation period closed on 20 January 2025. The committee reviewing the code will provide final advice to the ERA before we publish our final decision.
Notices
ERA draft decision
Papers
GMCCC draft review report public submissions
