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Electricity Small Use Customers
Electricity Code Consultative Committee (ECCC)
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2024
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2019-22
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2017
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2015
Code of Conduct for the Supply of Electricity to Small Use Customers Review 2013
2012 Life Support Provisions Amendment to the Code of Conduct for the Supply of Electricity to Small Use Customers
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2008 Interpretation of Short Run Marginal Cost
COVID-19 - AEMO review of regulatory activities
Balancing Submission Guideline
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Compliance Framework and Strategy
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Benchmark Reserve Capacity Price and Energy Price Limits Review 2019
Review of method used to assign capacity to intermittent generators 2018
Maximum Reserve Capacity Price and Energy Price Limits Methodology Review 2013
2020 Review of Incentives to Improve Availability of Generators
Exempt Transmission Connected Generating Systems
Report a suspected breach of the WEM, GSI or Pilbara Networks Rules
Monitoring the new WEM
BRCP WEM Procedure Review Working Group
Portfolio Assessment
Wholesale Electricity Market (WEM) Public Registers
Pilbara Networks
Pilbara Networks - Ringfencing
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Pilbara Network Rules and Access Code - Panel of arbitrators
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Pilbara Networks Access Code - Disputes
Switched On: Energy Consumers Guide
Can I choose my retailer?
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Gas
Gas Access
Guidelines
Gas Access Arrangement Guideline
Gas Rate of Return Instrument
Light Regulation Financial Reporting Guideline
Regulatory Discussion Papers
Estimating the Debt Risk Premium
Gas Exchangeability in WA
Incentive Mechanism
Dampier to Bunbury Natural Gas Pipeline
Access Arrangements
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Pipeline Capacity Expansion (2006)
Goldfields Gas Pipeline
Access Arrangements
Tariff Variations
Expansion of pipeline in the Pilbara region
Mid-West and South-West Gas Distribution Systems
Access Arrangements
Tariff Variations
2002 Assessment of Full Retail Contestability Costs
Associate contracts between WA Gas Networks Pty Ltd and AlintaGas Sales Pty Ltd
Regulatory Information Notices
Kalgoorlie to Kambalda Pipeline
Non-Scheme Pipelines
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Public Register of Non-scheme Gas Pipelines
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Consumer Reference Group - Gas Rate of Return Instrument
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Regulatory Guidelines
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Gas Small Use Customers
Compendium
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Gas Marketing Code of Conduct Review 2023-25
Gas Marketing Code of Conduct Review 2020-22
Gas Marketing Code of Conduct Review 2018
Gas Marketing Code of Conduct Review 2016-17
Gas Marketing Code of Conduct Review 2014
Gas Marketing Code of Conduct Review 2013
Gas Marketing Code of Conduct Review 2011
Gas Marketing Code of Conduct Review 2008
Reports and Decisions
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2020 gas licence review
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Allowable Revenue and Forecast Capital Expenditure Determinations
Gas Retail Market Scheme
Retail Market Scheme Changes
2016 Arrangements to Transition Operation of WA Gas Retail Market Scheme to AEMO
2007 Review of the REMCo Gas Retail Market Scheme
Compliance Reports
GSI Rules Compliance Reports
ERA non-compliance reports under GSI and Market Rules
Compliance Framework and Strategy
Report a suspected breach of the WEM, GSI or Pilbara Networks Rules
Switched On: Energy Consumers Guide
Can I choose my retailer?
Contracts
Moving in or out
Meters
Bills
Concessions and assistance
Disconnections
Interruptions and entry to your property
Exempt retailers and distributors
Complaints and service standards
Family violence protections
Contacts and more information
Water
Water Licensing
Licence Holders
Do you need a licence?
Regulatory Guidelines
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Water Services Code of Conduct (Customer Service Standards) 2024
Water Code Consultative Committee
2023 Water Code Review
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Water, sewerage and irrigation performance data (2019 – onwards)
On Tap: Water Consumers Guide
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Complaints
Information and Communication Services
Useful Contacts
Rail
Rail Access
Urban Network
Total and Incremental Costs
Costing Principles
Overpayment Rules
Train Management Guidelines
Train Path Policy
Segregation Arrangements
Freight Network
Total and Incremental Costs
Costing Principles
Overpayment Rules
Train Management Guidelines
Train Path Policy
Segregation Arrangements
2013 Access Proposal by Co-operative Bulk Handling Ltd
2002 Access Proposal by Portman Iron Ore Ltd
2021 Access Proposal by Australian Western Railroad Pty Ltd
The Pilbara Infrastructure Pty Ltd
Total and Incremental Costs
Costing Principles
Overpayment Rules
Train Management Guidelines
Train Path Policy
Segregation Arrangements
2013 Access Proposal by Brockman Iron Pty Ltd
Roy Hill Infrastructure Pty Ltd
Weighted Average Cost of Capital
Weighted Average Cost of Capital Methodology Review 2018
2023 Weighted Average Cost of Capital Methodology Review
Railways (Access) Code 2000 Reviews
Railways (Access) Code 2000 Review 2015
Railways (Access) Code 2000 Review 2009
Railways (Access) Code 2000 Review 2005
Regulatory Discussion Papers
2011 Review of Requirements for Railway Owners to Submit Cost Determinations
2002 Comparison of Gross Replacement Value vs Depreciated Optimised Replacement Cost
2003 Consumer Price Index-X Review
Are you an Access Seeker?
Panel of Arbitrators
Railway Owners
Inquiries
Completed Inquiries
Effect of the Container Deposit Scheme on Beverage Prices
2017 Inquiry into Reform of Business Licensing in WA
2017 Inquiry into Reform of Business Licensing in WA - Public Submissions
2017 Review of the Emergency Services Levy
2016 Inquiry into the Efficient Costs and Tariffs of the Water Corporation, Aqwest and Busselton Water
2014 Inquiry to Consider the Efficiency and Performance of WA Prisons
2013 Inquiry into Microeconomic Reform in WA
2012 Inquiry into WA’s Home Indemnity Insurance Arrangements
2012 Inquiry into the Efficient Costs and Tariffs of the Water Corporation, Aqwest and the Busselton Water Board
2011 Inquiry into the Efficiency of Synergy's Costs and Electricity Tariffs
2011 Inquiry into the Benefits and Costs Associated with the Provision of Shared Corporate Services within the Public Sector
2010 Inquiry into the Overall Costs and Benefits of the State Underground Power Program
2010 Inquiry into the Funding Arrangements of Horizon Power
2010 Inquiry into the Chicken Meat Industry Act 1977
2009 Inquiry into Water Resource Management and Planning Charges
2008 Inquiry into Pricing of Recycled Water in WA
2008 Inquiry on the Tariffs of Aqwest and Busselton Water Board
2008 Inquiry into Tariffs for the Bunbury (Aqwest) and Busselton Water Board
2007 Inquiry on Water Corporation's Tariffs
2007 Review of the Grain Marketing Act 2002
2007 Inquiry into Developer’s Contributions to the Water Corporation
2007 Inquiry into Competition in the Water and Waste Water Services Sector
2007 Inquiry on School Bus Operators’ Charter Bus Operations
2007 Inquiry on Water Corporation’s Tariffs
2006 Inquiry into Harvey Water Bulk Water Pricing
2005 Inquiry into the Water Corporation’s Country Potable Water and Wastewater Prices
2005 Inquiry into the Cost of Supplying Bulk Potable Water to Kalgoorlie-Boulder and Surrounding Regions
2004 Inquiry into the Water and Wastewater Pricing of the Water Corporation and the Water Pricing of the Bunbury and Busselton Water Board
Notices
Alternative Electricity Services
We license electricity providers, monitor the performance of licensees and the wholesale electricity market, and determine access to Western Power's network
We establish a framework where agreements for access to covered railways can be made on terms which are fair to all parties
We license gas providers, monitor the performance of licensees and the retail gas market, and determine access to the gas pipelines network
We approve licences and financial hardship policies for water service providers
Our most valuable asset is our people. Find out more about careers at the ERA.
Notices
21-Nov-24
Notice - Western Power - 2024 asset management system review
12-Nov-24
Notice - Horizon Power - 2024 Asset management system review
08-Nov-24
Notice - Mid-West and South-West Gas Distribution Systems access arrangement 2025-29 - Final decision and access arrangement
07-Nov-24
Notice - Grant of water services licence WL54 - Bwater Pty Ltd (t/a ABCO Water Systems)
07-Nov-24
Notice - NewGen Power Kwinana Pty Ltd - 2024 performance audit
06-Nov-24
Notice - Benchmark reserve capacity prices 2027/28 - Draft determination
View All
Open consultation(s)
Benchmark reserve capacity prices 2027/28 - Draft determination
Submissions close 21 November 2024
Offer Construction Guideline and Trading Conduct Guideline - Invitation for public submissions
Submissions close 2 December 2024
Energy Offer Price Ceiling 2024 - Second draft determination
Submissions close 4 December 2024
Lodge your submission online
The ERA invites you to take part in our current public consultation. Use our online form to lodge your submission
Lodge your submission
Popular pages
Mid-West and South West Gas Distribution Systems - Access Arrangement for Period commencing 2025
Goldfields Gas Pipeline – Access Arrangement for Period commencing 2025
Western Power - Access Arrangement 2022-2027
Allowable Revenue and Forecast Capital Expenditure Determinations - 2022-2025
Dampier to Bunbury Pipeline - Access Arrangement Period 2021-2025
Energy Performance Reports
Annual Report
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