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Regulatory Guidelines


Date Documents File type
02-May-23 Electricity distribution licence performance reporting datasheets (Historical Document)
Microsoft Excel 29 kB

02-May-23 Electricity distribution licence performance reporting handbook (clean version) (Historical Document)
Adobe PDF 348 kB

02-May-23 Electricity distribution licence performance reporting handbook (track change version) (Historical Document)
Adobe PDF 350 kB

02-May-23 Electricity network quality and reliability code reporting datasheets (Historical Document)
Microsoft Excel 38 kB

26-Apr-23 Electricity retail licence performance reporting datasheets (Historical Document)
Microsoft Excel 56 kB

26-Apr-23 Electricity retail licence performance reporting handbook (clean version) (Historical Document)
Adobe PDF 358 kB

26-Apr-23 Electricity retail licence performance reporting handbook (track change version) (Historical Document)
Adobe PDF 386 kB

03-Jan-23 Electricity Compliance Reporting Manual 2023 (clean version) (Historical Document)
Adobe PDF 1 MB

03-Jan-23 Electricity Compliance Reporting Manual 2023 (marked-up version) (Historical Document)
Adobe PDF 1 MB

07-Apr-22 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 348 kB

07-Apr-22 Electricity Licence Reporting Datasheets - Distribution (Historical Document)
Microsoft Excel 29 kB

07-Apr-22 Electricity Licence Reporting Datasheets - Network Quality & Reliability Code (Historical Document)
Microsoft Excel 37 kB

07-Feb-22 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 1 MB

07-Feb-22 Electricity Compliance Reporting Manual 2022 - Marked up (Historical Document)
Adobe PDF 1 MB

19-Jan-22 ERA licence application guidelines - electricity, gas and water licences (Historical Document)
Adobe PDF 520 kB

08-Jun-20 Electricity Compliance Reporting Manual 2020 (Historical Document)
Adobe PDF 1 MB

08-Jun-20 Electricity Compliance Reporting Manual 2020 - Marked-up version (Historical Document)
Adobe PDF 1 MB

17-Apr-20 Electricity Licence Reporting Datasheets - Distribution (Historical Document)
Microsoft Excel 35 kB

17-Apr-20 Electricity Licence Reporting Datasheets - Network Quality & Reliability Code (Historical Document)
Microsoft Excel 41 kB

17-Apr-20 Electricity Retail Licence Performance Reporting Datasheets (Historical Document)
Microsoft Excel 51 kB

17-Apr-20 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 361 kB

14-Aug-19 Financial Hardship Policy Guidelines - Electricity and Gas Licences - August 2019 - Mark up (Historical Document)
Adobe PDF 461 kB

30-Apr-19 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 280 kB

30-Apr-19 Electricity Licence Reporting Datasheets 2019 - Distribution (Historical Document)
Microsoft Excel 37 kB

30-Apr-19 Electricity Licence Reporting Datasheets 2019 - Network Quality & Reliability Code (Historical Document)
Microsoft Excel 41 kB

30-Apr-19 Electricity Retail Licence Performance Reporting Datasheets 2019 (Historical Document)
Microsoft Excel 55 kB

30-Apr-19 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 363 kB

01-Mar-19 2019 Audit and Review Guidelines Electricity and Gas Licences (Historical Document)
Adobe PDF 1,007 kB

17-Jan-19 2019 Review of audit and review guidelines - electricity and gas - draft (Historical Document)
Adobe PDF 1,000 kB

03-Jul-18 2018 Electricity Compliance Reporting Manual - commences 1 July 2018 (Historical Document)
Adobe PDF 2 MB

06-Apr-18 2018 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 668 kB

06-Apr-18 2018 Electricity Licence Reporting Datasheets - Distribution (Historical Document)
Microsoft Excel 34 kB

06-Apr-18 2018 Electricity Licence Reporting Datasheets - Network Quality & Reliability Code (Historical Document)
Microsoft Excel 37 kB

06-Apr-18 2018 Electricity Performance Reporting Datasheets - Retail (Historical Document)
Microsoft Excel 51 kB

06-Apr-18 2018 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 661 kB

17-Jul-17 2017 Electricity Compliance Reporting Manual - Marked up version (Historical Document)
Adobe PDF 1 MB

05-Apr-17 2017 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 658 kB

Description: 2017 Electricity Distribution Licence Performance Reporting Handbook
05-Apr-17 2017 Electricity Licence Reporting Datasheets - Distribution (Historical Document)
Microsoft Excel 33 kB

Description: 2017 Electricity Licence Reporting Datasheets - Distribution
05-Apr-17 2017 Electricity Licence Reporting Datasheets - Network Quality & Reliability Code (Historical Document)
Microsoft Excel 37 kB

Description: 2017 Electricity Licence Reporting Datasheets - Network Quality & Reliability Code
05-Apr-17 2017 Electricity Performance Reporting Datasheets - Retail (Historical Document)
Microsoft Excel 48 kB

Description: 2017 Electricity Performance Reporting Datasheets - Retail
05-Apr-17 2017 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 639 kB

Description: 2017 Electricity Retail Licence Performance Reporting Handbook
08-Nov-16 ERA Licence application guidelines - Electricity, gas and water licences (Historical Document)
Microsoft Word 217 kB

Description: ERA Licence application guidelines - Electricity, gas and water licences
31-Oct-16 Electricity Compliance Reporting Manual - FINAL - October 2016 (Historical Document)
Adobe PDF 2 MB

Description: Electricity Compliance Reporting Manual - FINAL - October 2016
31-Oct-16 Electricity Compliance Reporting Manual - MARKED UP - October 2016 (Historical Document)
Adobe PDF 3 MB

Description: Electricity Compliance Reporting Manual - MARKED UP - October 2016
19-Jul-16 Electricity Compliance Reporting Manual - FINAL - July 2016 (Historical Document)
Adobe PDF 1 MB

Description: Electricity Compliance Reporting Manual - FINAL - July 2016
19-Jul-16 Electricity Compliance Reporting Manual - MARKED UP - July 2016 (Historical Document)
Adobe PDF 2 MB

Description: Electricity Compliance Reporting Manual - MARKED UP - July 2016
21-Apr-16 2016 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 465 kB

Description: 2016 Electricity Distribution Licence Performance Reporting Handbook
04-Apr-16 2016 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 598 kB

Description: 2016 Electricity Distribution Licence Performance Reporting Handbook
04-Apr-16 2016 Electricity Reporting Datasheets - Distribution (Historical Document)
Microsoft Excel 26 kB

04-Apr-16 2016 Electricity Reporting Datasheets - Network Quality & Reliability Code (Historical Document)
Microsoft Excel 52 kB

04-Apr-16 2016 Electricity Reporting Datasheets - Retail (Historical Document)
Microsoft Excel 23 kB

04-Apr-16 2016 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 573 kB

26-May-15 2014/15 Electricity Reporting Datasheets - Distribution (Historical Document)
Microsoft Excel 20 kB

Description: 2014/15 Electricity Reporting Datasheets - Distribution
26-May-15 2014/15 Electricity Reporting Datasheets - Network Quality & Reliability Code (Historical Document)
Microsoft Excel 30 kB

Description: Electricity Reporting Datasheets - 2014/15 Electricity Reporting Datasheets - Network Quality & Reliability Code
26-May-15 2014/15 Electricity Reporting Datasheets - Retail (Historical Document)
Microsoft Excel 21 kB

Description: 2014/15 Electricity Reporting Datasheets - Retail
26-May-15 2015 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 414 kB

Description: Electricity Distribution 2015 Electricity Distribution Licence Performance Reporting Handbook
26-May-15 2015 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 392 kB

Description: Electricity Retail 2015 Electricity Retail Licence Performance Reporting Handbook
17-Mar-15 Financial Hardship Policy Guidelines - Electricity and Gas Licences (Historical Document)
Adobe PDF 528 kB

Description: Financial Hardship Policy Guidelines - Electricity and Gas Licences
28-Jan-15 Consultation - Proposed amended Financial Hardship Policy Guidelines - Electricity & Gas Licences (Historical Document)
Adobe PDF 566 kB

Description: Consultation - Proposed amended Financial Hardship Policy Guidelines - Electricity and Gas Licences
01-Sep-14 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 423 kB

01-Sep-14 Electricity Compliance Reporting Manual - September 2014 (Historical Document)
Adobe PDF 423 kB

Description: Electricity Compliance Reporting Manual - September 2014
01-Sep-14 Electricity Compliance Reporting Manual - September 2014 - Marked Up Version (Historical Document)
Adobe PDF 447 kB

01-Sep-14 Electricity Compliance Reporting Manual - September 2014 - Marked Up Version (Historical Document)
Adobe PDF 447 kB

Description: Electricity Compliance Reporting Manual - September 2014 - Marked Up Version
22-Jul-14 Updated Electricity Compliance Reporting Manual - July 2014 - Clean version - PDF version published (Historical Document)
Adobe PDF 1 MB

22-Jul-14 Updated Electricity Compliance Reporting Manual - July 2014 - Marked Up version PDF published (Historical Document)
Adobe PDF 1 MB

19-May-14 2013/14 Electricity Distribution Licence - Reporting Datasheets - Code of Conduct (Historical Document)
Microsoft Excel 21 kB

19-May-14 2013/14 Electricity Distribution Licence - Reporting Datasheets - NQR Code (Historical Document)
Microsoft Excel 31 kB

19-May-14 2013/14 Electricity Retail Licence - Performance Reporting Handbook (Historical Document)
Adobe PDF 360 kB

19-May-14 2013/14 Electricity Retail Licence - Reporting Datasheets (Historical Document)
Microsoft Excel 24 kB

19-May-14 2014 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 421 kB

Description: 2014 Electricity Compliance Reporting Manual
19-May-14 2014 Electricity Distribution Licence - Performance Reporting Handbook (Historical Document)
Adobe PDF 387 kB

22-Apr-14 2014 Audit and Review Guidelines – Electricity and Gas Licences (Historical Document)
Adobe PDF 278 kB

Description: 2014 Audit and Review Guidelines – Electricity and Gas Licences
22-Apr-14 2014 Audit Guidelines - Electricity and Gas Licences - marked up version (Historical Document)
Adobe PDF 381 kB

25-Feb-14 Draft Audit and Review Guidelines - clean version (Historical Document)
Adobe PDF 953 kB

25-Feb-14 Draft Audit and Review Guidelines - marked up version (Historical Document)
Adobe PDF 1 MB

11-Jun-13 2013 Electricity Compliance Datasheets - Distribution (Historical Document)
Microsoft Excel 61 kB

11-Jun-13 2013 Electricity Compliance Manual Datasheets - Retail Indicators (Historical Document)
Microsoft Excel 35 kB

11-Jun-13 2013 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 218 kB

11-Jun-13 2013 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 213 kB

10-Jun-13 2013 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 772 kB

01-Feb-13 2013 Electricity Compliance Reporting Manual - Clean Copy (Historical Document)
Adobe PDF 787 kB

01-Feb-13 2013 Electricity Compliance Reporting Manual - Marked Up Copy (Historical Document)
Adobe PDF 2 MB

19-Oct-12 Financial Hardship Policy Guidelines – Energy Licences (Historical Document)
Adobe PDF 498 kB

14-Sep-12 Financial Hardship Policy Guidelines – Proposed Amendments – September 2012 (Historical Document)
Adobe PDF 187 kB

01-Jun-12 2012 Electricity Compliance Manual Datasheets - Distribution Indicators (Historical Document)
Microsoft Excel 41 kB

01-Jun-12 2012 Electricity Compliance Manual Datasheets - Retail Indicators (Historical Document)
Microsoft Excel 36 kB

01-Jun-12 2012 Electricity Distribution Licence Performance Reporting Handbook - May 2012 (Historical Document)
Adobe PDF 180 kB

01-Jun-12 2012 Electricity Retail Licence Performance Reporting Handbook - May 2012 (Historical Document)
Adobe PDF 169 kB

16-May-11 2011 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 170 kB

16-May-11 2011 Electricity Performance Reporting Datasheets - Distribution Indicators (Historical Document)
Microsoft Excel 44 kB

16-May-11 2011 Electricity Performance Reporting Datasheets - Retail Indicators (Historical Document)
Microsoft Excel 39 kB

16-May-11 2011 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 135 kB

11-May-11 2011 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 693 kB

11-May-11 Amendments to the 2011 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 98 kB

24-Aug-10 Financial Hardship Policy Guidelines - August 2010 (Historical Document)
Adobe PDF 161 kB

23-Aug-10 Electricity Licence Review 2010 - Discussion Paper (Historical Document)
Adobe PDF 1 MB

01-Jul-10 2010 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 1 MB

23-Jun-10 Financial Hardship Policy Guidelines - June 2010 (Historical Document)
Adobe PDF 169 kB

31-May-10 2010 Electricity Compliance Manual Datasheets - Distribution Indicators (Historical Document)
Microsoft Excel 41 kB

31-May-10 2010 Electricity Compliance Manual Datasheets - Retail Indicators (Historical Document)
Microsoft Excel 37 kB

31-May-10 2010 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 315 kB

31-May-10 2010 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 208 kB

04-Jun-09 2009 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 160 kB

Description: (Licensing, Monitoring and Customer Protection Division)Licensing>Electricity Licensing>Regulatory Guidelines
04-Jun-09 2009 Electricity Performance Reporting Datasheets - Distribution Indicators (Historical Document)
Microsoft Excel 61 kB

Description: (Licensing, Monitoring and Customer Protection Division)Licensing>Electricity Licensing>Regulatory Guidelines
04-Jun-09 2009 Electricity Performance Reporting Datasheets - Retail Indicators (Historical Document)
Microsoft Excel 74 kB

Description: (Licensing, Monitoring and Customer Protection Division)Licensing>Electricity Licensing>Regulatory Guidelines
04-Jun-09 2009 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 151 kB

Description: (Licensing, Monitoring and Customer Protection Division)Licensing>Electricity Licensing>Regulatory Guidelines
08-Sep-08 Financial Hardship Policy Guidelines - August 2008 (Historical Document)
Adobe PDF 152 kB

Description: (Licensing, Monitoring and Customer Protection Division)Licensing>Electricity Licensing>Regulatory Guidelines
23-May-08 Draft - Financial Hardship Policy Guidelines (Historical Document)
Adobe PDF 150 kB

Description: (Licensing, Monitoring and Customer Protection Division)Licensing>Electricity Licensing>Regulatory Guidelines
09-Apr-08 2008 Electricity Compliance Manual Datasheets - Distribution Indicators (Historical Document)
Microsoft Excel 57 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity Licensing>Regulatory Guidelines
09-Apr-08 2008 Electricity Compliance Manual Datasheets - Retail Indicators (Historical Document)
Microsoft Excel 49 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity Licensing>Regulatory Guidelines
09-Apr-08 2008 Electricity Distribution Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 162 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity Licensing>Regulatory Guidelines
09-Apr-08 2008 Electricity Retail Licence Performance Reporting Handbook (Historical Document)
Adobe PDF 157 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity Licensing>Regulatory Guidelines
01-Apr-08 2008 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 757 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity Licensing>Regulatory Guidelines
01-Apr-08 2008 Electricity Compliance Reporting Manual Corrigenda (Historical Document)
Adobe PDF 173 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity Licensing>Regulatory Guidelines
06-Jun-07 Electricity Compliance Reporting Manual – Data Input Sheets (Excel Version) (Historical Document)
Microsoft Excel 99 kB

Description: Archive. Current version 09-Apr-08
25-May-07 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 941 kB

Description: Archive. Current Version 1-Apr-08
25-May-07 Electricity Compliance Reporting Manual – Data Input Guide for Retail and Distribution Licensees (Historical Document)
Adobe PDF 193 kB

Description: Archive. Current version 09-Apr-08
25-May-07 Electricity Compliance Reporting Manual – Data Input Sheets (Historical Document)
Adobe PDF 159 kB

Description: Archive. Current version 09-Apr-08
24-Jan-07 Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 787 kB

Description: Archive. Current version 01-Apr-08
24-Jan-07 Electricity Compliance Reporting Manual for Western Australian Electricity Licensees - Summary of Changes to Licence Obligation Classifications (Historical Document)
Adobe PDF 79 kB

Description: Archive. Current version 01-Apr-08
23-Jan-07 Utility Regulators Forum's Final Paper on National Energy Retail Performance Indicators (2006 SCONNRR Report) - November 2006 (Historical Document)
Adobe PDF 441 kB

Description: Please note this document is a Utility Regulators Forum's publication. Please also note this document has been superseded by the Utility Regulators Forum's Final Paper on National Energy Retail Performance Indicators (2007 SCONNRR Report), released in May 2007. This document remains on the Authority's web site for reference purposes only.
29-Dec-06 Licence Applications Distribution Licence document (Historical Document)
Adobe PDF 147 kB

29-Dec-06 Licence Applications Generation Licence Document (Historical Document)
Adobe PDF 152 kB

29-Dec-06 Licence Applications Integrated Regional Licence Document (Historical Document)
Adobe PDF 159 kB

29-Dec-06 Licence Applications Retail Licence Document (Historical Document)
Adobe PDF 147 kB

29-Dec-06 Licence Applications Transmission Licence Document (Historical Document)
Adobe PDF 155 kB

31-Aug-06 Customer Service Charter Guidelines (Historical Document)
Adobe PDF 98 kB

26-Jul-06 Draft Electricity Compliance Reporting Manual (Historical Document)
Adobe PDF 827 kB

Description: Archive. Current version 01-Apr-08
07-Jul-06 Draft - Customer Service Charter Guidelines (Historical Document)
Adobe PDF 112 kB

Description: Archive. Current version 31-Aug-06
02-Mar-06 National Energy Retail Performance Indicators (Historical Document)
Adobe PDF 343 kB

Page last updated: 15 May 2024